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MassHealth Member Customer Service Center

Call our customer service center. We can help! 

Toll free number1-800-841-2900
TTY: 1-800-497-4648
Hours of operation:  Monday – Friday, 8:00 a.m. – 5:00 p.m.

We can speak with you in other languages. 

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Other Resources

MassHealth
http://www.mass.gov/eohhs/gov/departments/masshealth/

MyOmbudsman
Call: 1-855-781-9898 (TTY: MassRelay 711) Monday – Friday, 9 a.m. to 4 p.m.
Email: info@myombudsman.org
Online: www.myombudsman.org
Visit:
11 Dartmouth Street, Suite 301
Malden, MA 02148
Walk-in hours: Mondays, 1 p.m. to 4 p.m. and Thursdays, 9 a.m. to 12 p.m.