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Choosing a primary care provider (PCP)

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It is important to choose a primary care provider (PCP) for yourself and your family. Your PCP can be a family doctor, nurse practitioner, pediatrician, OB/GYN or other provider. 

Your PCP helps you get the care you need. Your PCP can give you many health care services such as: 

  • Yearly check-ups
  • Shots
  • Sick visits 
  • Health screenings 

To learn about choosing the right PCP for you, go to Tips for choosing a PCP

To search for a PCP near where you live, go to Find a primary care provider.

Getting to know your PCP

Your PCP will get to know you and your health history, habits, and goals. Your PCP:

  • Gives you primary care
  • Helps you manage health issues like asthma, obesity, diabetes, and high blood pressure
  • Refers you to a specialist when you need one 

Changing your PCP

You can change from one PCP to another within your health plan at any time and for any reason.

ACO and MCO plan members 

If you are an Accountable Care Organization (ACO) or Managed Care Organization (MCO) member, call your health plan member services to change your PCP. The phone number is on the back of your health plan member ID card. It is also on the health plan website.

PCC plan members 

If you are a Primary Care Clinician (PCC) plan member and want to change your PCP, call us at 1-800-841-2900 (TTY: 1-800-497-4648).