Behavioral health provider
Specialists who give services to people who have challenges such as addiction, physical limitations and mental illness.
Community partners are community-based experts who can work with you and your health plan to get and arrange behavioral health and long-term services and supports (LTSS).
If you have a high need for behavioral health or long-term services and supports (LTSS), Accountable Care Organizations (ACOs) and Managed Care Organizations (MCOs) are now able to provide you with support from a community partner.
To learn more, go to https://www.mass.gov/info-details/list-of-masshealth-community-partners#behavioral-health-community-partners.
A time each year when you cannot change your health plan. To learn more go to Changing your health plan.
A group of doctors, hospitals, and other health care providers. They work together to meet your health care needs. To learn more, go to Choosing a health plan.
Medically necessary services or supplies
Health-care services or supplies that meet accepted standards of medicine and are needed to prevent, diagnose, or treat an illness, injury, condition, disease, or its symptoms.
A group of doctors, hospitals, and other health care providers a health plan contracts with to give members medical care.
A time each year when you can choose your health plan. To learn more, go to Changing your health plan.
Primary care provider (PCP)
A health care provider you choose to give you routine care and refer you to specialists when needed. To learn more, go to Choosing a primary care provider.
Service areas are areas where a health plan accepts members, based on where they live. Each health plan covers a set of services areas. You can choose a health plan only if it is available in your service area or near where you live. When you choose a health plan in your service area, you will use providers in your plan’s network.