Choosing a primary care provider

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It is important to choose a primary care provider (PCP) for yourself and your family. Your PCP can be a family doctor, nurse practitioner, pediatrician, OB/GYN, or other provider. 

Your PCP helps you get the care you need. Your PCP can give you many health care services such as: 

  • Yearly check-ups
  • Shots
  • Sick visits 
  • Health screenings 

To learn about choosing the right PCP for you, go to Tips for choosing a PCP

Getting to know your PCP

Your PCP will get to know you and your health history, habits, and goals. Your PCP:

  • Gives you primary care
  • Helps you manage health issues like asthma, obesity, diabetes, and high blood pressure
  • Refers you to a specialist when you need one 

Changing your PCP

You can change from one PCP to another within your health plan at any time and for any reason.

ACO and MCO plan members 

To change your PCP, call your health plan member services department. The phone number is on the back of your health plan member ID card or go to Contacting health plans. It is also on the health plan website.

PCC plan members 

If you are a PCC Plan member and want to change your PCP, call us at 1-800-841-2900 (TTY: 1-800-497-4648).